Privacy Policy

Chalet a'Mur, located at Chalet a'Mur, Paal 131, 8862 Stadl an der Mur, Austria, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://www.chaletamur.com
Chalet a & # 39; Mur, Paal 131, 8862 Stadl an der Mur, Austria
+31 640206634
Tanja Wilmink and Nicolet Meenderink are the Data Protection Officer of Chalet a & # 39; Mur. They can be reached via info@chaletamur.com or tanjawilmink02@gmail.com.

Personal data that we process
Chalet a & # 39; Mur processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:
- First and last name
- Date of birth
- Address data
- Phone number
- E-mail address
- List of customer contact details via an app
- Bank account number

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at tanjawilmink02@gmail.com and we will remove this information.

For what purpose and on what basis we process personal data
Chalet a & # 39; Mur processes your personal data for the following purposes:
- Handling your payment
- Being able to call or e-mail you if this is necessary to be able to perform our services
- Inform you about changes to our services and products
- To deliver goods and services to you
- Chalet a & # 39; Mur also processes personal data if we are legally required to do so, such as data we need for our tax return.

Automated decision making
Chalet a & # 39; Mur [does not] make decisions based on automated processing on issues that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (for example an employee of Chalet a & # 39; Mur) being among them. Chalet a & # 39; Mur uses the following computer programs or systems:

[complete with name of the system, why it is used, underlying logic, importance and expected consequences for the person concerned]

How long we keep personal data

Chalet a & # 39; Mur does not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

* The person concerned gives permission for the processing of his personal data to the extent that these are necessary to make a reservation via this website, e-mail, Whatsapp or by telephone.
* The personal data necessary for making a reservation and handling the payment are stored up to one month after departure from the Chalet, on the condition that all payment obligations have been met by the person concerned. If the payment obligation is not met, the data will be stored for up to one month after the payment obligation has been fulfilled.
* The legal obligation in Austria requires the landlord to keep the tourist tax registration form, to be filled in by the tenant himself, during the calendar year. This form is also stored by the municipality of Stadl an der Mur, which is responsible for the protection of its personal data.
* The site uses technical cookies to simplify user convenience. You can adjust the settings for the use of cookies in your browser.
* The site uses google maps to determine the route to Chalet a'Mur.
* The website is hosted by Modual, this party does not process any data, they take care of the technical maintenance of the website and mail.

Sharing of personal data with third parties

Chalet a & # 39; Mur does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Chalet a & # 39; Mur remains responsible for these processes.

Cookies, or similar techniques, that we use
Chalet a & # 39; Mur uses only technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Chalet a'Mur and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@chaletamur.com .

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Chalet a & # 39; Mur would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteit Individual data.nl/nl/contact-with-de-autoriteit- Individual data/tip-ons

How we protect personal data
Chalet a & # 39; Mur takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@chaletamur.com